Pep Boys
Customer Service / Tires

Three years before my spouse bought a complete group of tires for the automobile from Pep children. The tires were 75,000 distance wheels having a usage guarantee in it. We'dnot had any issues with the tires till lately when among the tires started losing air. On December 10, we got our automobile to Pep Boys to truly have the tires examined and spun again. The support supervisor was operating the support desk informed people it'd be one hour to one hour 5 before they might reach our automobile if we desired to delay that was good before delay converted into a-3 hour delay. Lastly our automobile is purchased into support region and raised on shelves. Your automobile put up within the atmosphere on shelves for roughly half an hour no body doing something. Nevertheless not experiencing anybody doing something to the automobile. Something man then arrives of the support region informs us they cannot do something for all of US the 75,000 distance tires we bought from their store was currently used which we had a need to buy new wheels. Usage on our automobile from day of purchase of the tires confirmed that people had just pushed 50,000 kilometers about the 75,000 distance wheels.in the place of changing the tires free of charge which were still under a guarantee Pep kids agreed to pro-rate the distinction towards price of fresh tires, banging $26 off each new person tire to get a group of 4 which we experienced was not directly on Pep Boys component. We'd to depart pep children without any support being completed to the tires. Nowadays I'd togo into city towards the shop after I arrived of the shop I'd a set tire. Would you understand how unsettling it had been understanding we'd simply visited Pep kids recently attempting to ask them to take a look at our tires. It had been more unsettling since I'm a lady and pep children should not have set me for the reason that place. Thanks alot Pep Boys.

Company: Pep Boys
Country: USA
State: Indiana
City: Clarksville

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