Arnie Bauer Buick Pontiac GMC
Unfair sales tactics, pushy managers, rude staff!

I was recently in the showroom interested in trading in my car to purchase a Buick LuCerne when I was approached by a pushy salesman who would not leave me alone! I then walked out to the sales lot when I was approached by two more salespeople who practically chased and followed me around the lot. I was so uncomfortable!

I did however want to get a quote on a new car and value for my trade in. So I did speak to a salesman who was obviously unexperienced and offered me a ridiculous price. When I turned to walk away he said he would speak to his "manager" and see if he could "adjust" the price. Well I waited and waited and finally asked to speak to the manager.

Well this manager in the pre-owned department was nothing but rude, ignorant, and obviously uneducated! He "adjusted" the price by $100! Oh wow! I asked for some more information about the car and he obviously didn't know much. He handed me the sheet and told me to look for myself. At this point I told "Mike" I was leaving and he told me to have a nice day and mumbled an ignorant comment underneath his breath.

What a bunch of money hungry hounds! I knew more about cars and the automotive industry than they did! They must find these people off the streets. This was the most uncomfortable experience I have ever had at a car dealershilp.

Trust me when I say this... GO SOMEWHERE ELSE! Don't waste your time at Arnie Bauer Buick Pontiac GMC in Matteson, IL! Take my word for it!

Company: Arnie Bauer Buick Pontiac GMC
Country: USA
State: Illinois
City: Matteson
Address: 5525 Miller Circle Drive
Phone: 7087201900

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