Capital One Auto Financing
Widow Cannot Refinance or Return Car After Husband Died

Cars & Transport

My husband died the 5th of April. I called Capital One & told them I couldn't pay for the car anymore. They said if I send it back that they would auction it off & I would be responsible for the gap. I told them that I am on a fixed income. The manager I talked to said we discourage people returning the cars but we don't refinance here at Capital One & that's all I can do for you. Which was basically nothing.

I told him I know finance companies work with their clients why won't you? He said sell it on consignment while making your payments. I've tried everything but now that he's gone I can't get refinancing. Nobody will take over payments. I owe more than it's worth & if I could make the payments I wouldn't have called him in the first place. Capital One won't help widows.


Company: Capital One Auto Financing
Country: USA
State: California
City: Long Beach
Address: Po Box 93016
Phone: 8009460332
  <     >  

RELATED COMPLAINTS

Capital One Auto Finance
Approved Car Loan Check Later Rejected, Payments Taken Without Account

Capital One Auto Finance
Refused Help While Unemployed, Daily Calls Including Weekends

Capital One Visa - Kmart Visa
Payments on two unused cards mostly absorbed by finance charges

Capital One Auto Finance
Auto Refinance Approved but Prior Loan Never Paid Off

Capital One Auto Finance
Car loan not included in bankruptcy but payments are refused

Capital One Auto Finance
Truck Repossessed Despite Disability Insurance Benefits Approved

Capital One Auto Finance
Calls ten times a day while disabled, deferment refused

Capital One
Attorney froze all my accounts over small card balance

NCO Financial
Fraud ripoff

Capital One Auto Finance / Ascention Capital
I have tried for over 6 months to make my car payments to ascention capital, I do not have any coupoons or receipt info to send in, so I always have to call