Sears
Auto Center Claimed $688 in Repairs That Another Mechanic Denied

I went to Sears auto center to have simply have them put on four new tires. I dropped off my 1996 black Neon - which has a horrible paint job & some dents.

When I returned to see if the tires were put on, the tech had some news for me. He said that they found some problems. He said that all 4 struts were shot, the driver side inner & outer tie rods were worn out, the front ball joints were shot, & it probably needed an alignment. Bad news was it would cost about $688 to fix, good news is that I'd save money on labor by getting everything done at one time.

I told him just put on the tires. He warned me that serious damage to the car would happened if I didn't get that stuff repaired right away, even made me sign a paper saying he warned me of the problems. I still have all the paper work, even the one which lists the 'problems' signed by the auto techs.

Well, I took my car to my trusted mechanic - Swope's Garage of Mt. Aetna. He gave the car a full inspection. He did find a few things wrong: It will need a new muffler soon, & he had to fix the rear wheel cylinders & front rotors.

I asked what about the struts, ball joints, & tie rods. He said they were fine, nothing wrong with them!!! Well, he fixed the real problems for $200! Sears would've have charged me almost $700 to fix things not broke!!!

So Beware of Sears Auto: Always get a second opinion from a trusted mechanic - if you're lucky enough to have one:)

Has anyone else had this kind of trouble?

Company: Sears
Country: USA
State: Pennsylvania
City: Lebanon
Address: 1301 Quentin Rd
Phone: 7172283028

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