Sears Auto Center
Ruined two brand new tires be doing faulty wheel alignment - tire down to metal in under 7000 miles

I had four brand new tires put on and 7000 miles later (while I was changing oil) noticed both front tires badly worn on inside, down to the metal belt on one of them. Company attempted to place blame elsewhere, but all evidence indicates poor wheel alignment. They tried to blame ball joints (which inspected as good) then tie rood ends (which inspected as good), then tried to blame low air pressure which is a lie as wear indicated extreme negative camber wear.

Sears will not even meet me half way with the cost of repair and want me to pay full for 2 new tires and mount balance and alignment again. No joke the tire (s) were so bad my wife and kids could have been killed driving on them. I have the tires to show as proof. Metal showed so bad that it looked like steel wool showing through.

That's how it stands as of this date

Company: Sears Auto Center
Country: USA
State: New York
City: Lake Grove
Address: 4 SMITH-HAVEN MALL
Phone: 6313615290

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