Sears
Front Wheel Fell Off Vehicle After New Tires, Liability Denied

I recently purchased a new set of tires from our local SEARS tire store.

Shortly after the purchase, I began to hear a slight noise coming from the front end of the vehicle. Since the "mechanic" at SEARS had told me there was a bushing that needed to be replaced, I assumed it was the cause of the noise.

As time went on, the noise became more noticeable, but due to time constraints, I put off having it checked.

A short while later, the engine in the vehicle blew (no fault of SEARS... The motor had over 140,000 miles on it).

I spent considerable time researching engine replacement options and eventually found an engine and had it installed.

When I picked up the vehicle, the mechanic who installed the engine mentioned that he had heard a noise in the front end. He advised me to take the car home and "check out the engine". He also advised that "if the noise doesn't stop, bring it back and we'll take care of it".

On the way back to the shop the next day, the front left wheel fell off the vehicle, causing major damage to the vehicle, and minor injury to the occupants.

I contacted SEARS and related the whole story... They replied by sending someone to take pictures of the damage and referring me to Liberty Mutual Insurance Co. (their insurance carrier).
Liberty Mutual contacted me and told me that they would assume no responsibility for the damage.

I am currently battling SEARS over this matter. I have filed reports with the Better Business Bureau, the Attorney General's Office, and am in the process of filing a lawsuit against SEARS to recover the cost of repairs. I am also considering filing in criminal court for Criminal Negligence, as occupants were injured as a result of SEARS actions.

I have been informed by the attorney representing SEARS that I am no longer allowed on SEARS property, and that if I do go onto their property, I will be charged with DEFIANT TRESPASS.

"Please help me get my money back."

Company: Sears
Country: USA
State: Pennsylvania
City: Wyomissing
Address: Berkshire Mall

  <     >