Wal-Mart Automotive Center
Ripoff, car damage and the pass the blame game at wal-mart

This is a few years old by now, but anyway:
I went into a Wal-Mart Supercenter to ge tthe oil changed on my 93 Chevy Lumina.
When I returned to pick it up, the receipt showed everything as being fine; however, I soon discovered otherwise.

Soon after, I was intending to do a routine oil check (hey, its getting to be an old car) when I discovered that the hood release lever was missing (!!!) as well as the wire that connects it to the hood. All that was left was a small pieve of plastic at the hinge. I immediately phoned wal-mart and inquired as to why they did not inform me that they had busted my hood release, and got the all too typical 'it was busted when I got there' response. Now, I know you don't NEED the lever to open the hood, but given the inaccessiblity of the wire otherwise, I'm quite sure such a thing would have been noted on the paperwork for the oil change. Luckily for me, a friend of mine works at a car dealership in my hometown and was able to get a replacement lever (and install it) for about $16. He informed me that otherwise, I would have been charged about $80. Needless to say, I learned my lesson and got my oil changed at Sears the next time around.

Company: Wal-Mart Automotive Center
Country: USA
State: Arkansas
City: Fort Smith
Address: #141 -- 8301 Rogers Avenue

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