British Airways
Customer Service

I arranged two seats through the British Airways site. Sadly I'd to cancel among the seats and so I named within twenty four hours to stop. The client support consultant explained he could not do something since the program was down.

I called back later simply to be informed I had been away from 24-hour interval to stop my solution. I described what had occurred but two BA reps explained there is nothing they could achieve this I really couldnot stop the solution and needed to absorb losing. The reps were also excessively rude and condescending.

I'm searching for an apology along with a reimbursement on my ended solution.

Company: British Airways
Country: USA
State: Washington
City: Seattle

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