British Airways
Customer service and Fraud

After being billed a big change charge to maneuver a British Airways flight, I've not been informed by BA that my ticket continues to be ended since it dropped outside the quality amount of the solution. Keep in mind that this really is once they charged me to alter my trip to outside the quality amount of my solution.in my own guide this really is scam as British Airways charged me for something which they didn't honor.

When it comes to customer support. I had been informed on two events by customer support brokers that my solution was established simply to be informed about the next verification that my solution was today ended, 1 week before traveling. After being transferred to some mature broker he promplty hung-up on me after apologising for that error they'd created and informing me that there is nothing these were likely to do to assist me out.

Does anybody understand how I will advance my criticism to some senior-level in BA? It appears contacting them doesn't appear to function.

I've had only poor encounters within the 4 worldwide routes I've obtained with BA, I'd not travel together when they did not provide the many immediate path for my trip home.

Company: British Airways
Country: USA
State: Arizona
City: Tempe

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