British Airways
Changing flight

Hello

I simply wantend to record my issues with British Airways. I recently arranged a trip to Barcelona for summer holiday. Sadly my mother went critically ill 1 week prior to the trip. I needed to remain together with her therefore I named the support quantity from BA to obtain details about just how to alter the trip and just how much it'd charge. The helper about the telephone was somewhat confused, couldn`t truly provide me details about alternate times or even the precise costs as well as in the finish stated i wouldn`t need to spend the entire cost but atleast 50 percent. That actually worried me. I´m mad concerning the cash I dropped as well as concerning the inexperienced team. Ultimately I wouldn`t suggest traveling with British Airways to anybody.

Company: British Airways
Country: USA

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