UPS
Staff hung up on me while package stayed undelivered for days

I've been requesting help from the staff at the Staten Island location that's responsible for delivery in my area, and they keep disrespecting me on the phone also hanging up on me numerous. The comments they make is I can't help you take it up with driver. We are going to return you package stop calling. Call the 1800#. Stop calling here about your package. The list goes on, I've been waiting home the entire day 11/30,12/01 and I'm still home today 12/02, nobody cares enough to at least try and make an effort being I'm missing two days pay to be home and nobody cares enough to make an attempt to deliver but yet, they are very disrespectful in that office. I also called 1800# still no assistance. This matter need to sent to the corporate office, if that package gets returned UPS better be planning on refunding the merchant fees on that package.

Company: UPS
Country: USA
State: New York
City: Staten Island
Site: ups.com

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