Direct TV
Business Ethics/Corporate Responsibility

Earlier this Sept after moving to California we were having problems regarding our Primary TV support, particularly the power get wireless. Following a few calls exactly the same Primary TV support specialist found our home and stated with Hughes online sites the instant element wouldn't function. He was truthful and trust-worthy (we actually attempted to tip him $40 upon deploy and he declined to go stating it had been against corporate plan).

A couple weeks later I had been within our room with my partner being "close" when my pets began shouting. I leaped out sleep bare and appeared out my room doorway without departing the area after I observed a guy sitting on the best part of our patio peering in at me. After I put trousers on I questioned him exactly what the heck he was performing and he explained he was a "Direct TV boss" and was following-up about the support phone. He held peering around my neck through-out this discussion and that I told him to depart quickly.

Soon after he quit I contact Direct Tv corporate and stuck a using the Boise office. The woman I spoke to informed be this conduct wouldn't be accepted which she'd consider it. Nearly per month later I still hadn't noticed something from their store and that I called back again to discover and also to stop my support. I had been educated that there is "no report" of my criticism which I'd be billed for "early disconnection." Clearly I had been pissed and endangered to visit our regional Sheriff's workplace to document formal grievances.

It had been clearly they have no issues by what there workers do-or what their telephone reps state or do. I contact about every fourteen days and maintain receiving informed I've no to stop my support when I "closed a deal, " however after I examine why there's been no-follow-up or criticism I'm informed "You've no to participate the investigative procedure." What within the heck? All PATIENTS are area of the investigative procedure!

Main point here is that this; Direct Television includes a "corporate integrity" plan however if it indicates it disrupts revenue it instantly ignores it. When are we likely to begin keeping this company responsible? Exactly why is it okay in order for them to employ after which conceal sexual predators as workers and WOn't be responsible for their (the companies) steps?

Company: Direct TV
Country: USA
State: Idaho

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