McDonalds
Bad Sundae Service - service

I was purchasing a sundae at the McDonald's near Sear in South Coast Plaza, California on Sunday 5/4/08. I specially asked for a plain sundae when I placed my order. The cashier, Mieral, who seemed annoyed, informed that the sundae comes with toppings. I thought that she might not have heard me with the compounding noise and her lack of interest on the job so I repeated myself again, "I want a plain sundae". But Mieral, doesn't seem to registered my request and again told me for the second time, "it comes with toppings". By now I was a bit annoyed and said "can't you just not put any toppings on my sundae?" The rest is just plain McSuck service. Mieral took her sweet time making the sundae and even striking a conservation with two other employees and throwing my receipt away as if the two dozens customers who stood in line does not matter to her at all. This is the finale. She handed me the sundae and tossed the spoon over the counter to me as if she was throwing a football for a touch down. With customer service like this, McDonald's should be called v McVeryRude. Great job McDonald's for hiring someone like her and if you're the manager/supervisor on duty that Sunday afternoon, congratulation you've lost one valuable customer and still have Mieral to help rid of another one:-)

Company: McDonalds
Country: USA

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