Dairy Queen
Can't comprehend, purposely screw up your order thinking you will accept it

I went through the drive-thru with my friend driving, and my dog. We ordered two cones (one for the dog!) and a sundae, with hot fudge and cookie dough on the bottom. Ice cream on top. I stated this very clearly, and pulled around to find a sundae waiting for me with cookie dough on the bottom and fudge on top. I refused the sundae, and would not take it. I then stated very clearly that I wanted the cookie dough and fudge ON THE BOTTOM. She said she would remake it, and brought me another sundae with both the fudge and cookie dough ON TOP. I knew right away she wasn't as dumb as she let on, she did it on purpose because I had her remake the first one, and I knew she thought I would just take her trash and shut up, while she had a good laugh about "teaching me to have them remake something." I didn't let her do it. I told her she obviously had a comprehension problem, and I wanted my money back. She bolted off, and a manager came with my refund. I had to go home without my sundae, and wasted my time going to their store, and idling in their drive-thru.

Company: Dairy Queen
Country: USA
State: Indiana
City: Madison

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