Bank of America
Charged $30 To Fax Payoff Statement That Was Never Mailed
- 10-03-2011
- 15
I called Bank of America to find out why I had not received a payoff statement for my mortgage which they were supposed to have mailed. Since I had not received it and wanted to go ahead with the payoff, I requested that they FAX a copy to me. They said they would for a charge of $30. I refused, then was given the payoff info by phone.
Company: Bank of America
Country: USA
State: Texas
City: Plano
Address: 7105 Corporate Drive