Capital One
Closed Account Reopened Multiple Times and Fees Charged
- 07-13-2011
- 71
Capital One has reopened my account on three separate occasions, after I notified them to close and freeze the account on April 3, 2009. I called and sent letters by standard mail and Certified Return Receipt. I have been charged a $35.00 yearly membership fee, at the time the account had been closed by Capital One. I sent letters to the insurance company to pay all payments while I was out of work. The insurance paid for one year. Stopped even though I was still out of work and following all proper notification procedures. Capital One reopened the account again billing three months interest demanding payment. This keeps happening no matter how many times I call or write. The only option I can see is legal action against them.
Company: Capital One
Country: USA
Phone: 18002589319
Site: capitalone.com