Capital One Financial Corporation
Closed cards kept adding charges and a fraudulent account was opened
- 12-09-2000
- 9
I had 2 cards;visa and m.C. I paid them off but they kept adding charges and wouldn't close them. An elec. payment was made to them but they have no record, when my bank does. Csr's hang up when I try to get help from them. A fraudulent account was opened in my name, that I found by accident on a credit report. Now I have to get an attorney. 11 months pass, now I get another letter saying that an account I closed almost a year ago was reopened by them and I owe the entire original credit limit which they say is maxed. Over 15 different calls to these people and now I can't take it anymore; I'm seeking legal advice. I even heard bad word of mouth about capital one at the supermarket. My God, this can't go on.
Company: Capital One Financial Corporation
Country: USA
State: Virginia
City: Richmond
Phone: 18008307521