Bank of America
Customer Service complaint - customer complaint

The company I work for issues its checks from Bank of America. I went to go cash my check at Bank of America. They wanted $6 to cash a check that was written on their account to top it off they wanted 2 forms of id. The lady went through the forms she would accept to cash my check. One being car insurance. So I go out to my car and get it. I come back with it she then tells me no she can't cash the check but she can open me an account. So your telling me you can't use the car insurance card to cash the check but you can use it to open me an account. What kind of rationality is that? And they wonder why I will not bank with them!

Company: Bank of America
Country: USA

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