PayPal
eBay Seller Account Limited, SSN Demanded, and $75 Held
- 02-24-2011
- 30
I opened an eBay seller's account in December. I opened a PayPal account at the same time. I was informed that PayPal would hold the funds I received for up to 21 until I became an "established" seller, which I was fine with. I sell toys, with 90% of my items in the $10-$15 range. I made around $400 for the month of January. I shipped all of my sold items within 2 business days, and I currently have 100% positive feedback on eBay with a 5-star seller's score.
In February I received an email from PayPal saying that my account had been "limited." They informed me that they needed an entire checklist of information to lift the limit, including bank account info (which they already have on file), my Social Security Number, etc. I emailed PayPal to find out why they did this, and they sent me a snarky email stating that I would have to give them a court order to obtain that information.
PayPal is not a bank, and I will not give them my personal information, so I told them to close my account and mail me a check for the $75 that they are holding hostage in my account. This $75 is for eBay items that I sold and have already shipped, so it will be a total loss for me if I do not get my money back from PayPal.
After I demanded my money, they started ignoring my emails.
I have filed a report with the BBB, where I discovered that PayPal has had over 6000 complaints in the last 36 months.
I have closed all of my auctions and listings on eBay and will be moving all of my inventory to another venue. I will not give up until I get my money from PayPal. They are committing theft by keeping my money. From what I have read about this company, this is not uncommon, and they seem to have developed a bad reputation for these types of practices.
eBay has lost an honest, good seller because of this, and I will never deal with PayPal again, ever. This company needs to be investigated.
Company: PayPal
Country: USA
State: California
City: San Jose
Site: paypal.com