Capital One
Phone Calls Four or Five Times Daily, Husband Seriously Ill

Business & Finance

I am writing about Capital One. I owe them money on three accounts. I am not denying this, however they have added on $60 per month on each account overlimit and late fees which means I feel I will never get them paid off. I have missed some work and am behind on things because my husband is in renal failure and is really sick and he cannot get any rest because they call about 4 or 5 times a day.

They call starting early in the morning and late at night, weekends, even on Sunday. I have quit answering their calls, I do not want to change my phone number. When I told them they did not have the right to call that much they said yes they did because they are owed money and the calls would continue.

I have sent them money several times on the account and a different one will call me acting like she did not know that someone else had taken a payment. They have harassed me so much I don't want to try to catch the account up any more.

They offer cards with $300 credit limits and their yearly fee is $69. I know they are crooked, they are cruel if nothing else though. This is such a big burden on top of everything else right now. I hope I see them on 20/20 someday, exposed for the unfair business practices they do. Please respond if you also have a Capital One hell hound on your tail!


Company: Capital One
Country: USA
State: Virginia
City: Richmond
Address: PO Box 85147
Phone: 18009557070
  <     >  

RELATED COMPLAINTS

GE Capital
Harassing GE Capital late payment calls

Capital One Bank
Fees Continue on Two Charged-Off $200 Cards

Capital One
Collection Agency Refused Small Payment and Demanded Full Balance

NCO Financial
Fraud ripoff

Capital One Bank
Pyramiding Late and Overlimit Fees on Two Cards

Capital One Credit Card Services
Refused to lower APR while charging overlimit and late fees

Capital One
Interest Charges Pushed Accounts Over Limit, Triggering $39 Fees

Capital One
Reported 31-60 Days Late to Equifax Despite Never Being Late

Capital One
Triple Payment Received and Overpayment Refund Took Four Months

Capital One
Late Fees and Refused Lower Interest Through Credit Counselor