PayPal
Account Limited, Repeated Document Demands Citing a Third Party

Ok. I've been a PayPal user for about 5 years (it's been one big headache). My company was an LLC when we started using PayPal. We reincorporated as an s-corp and notified PayPal.

That's when the nightmare began.

PayPal limited our account. They asked for proof of documentation, of business license and address. PayPal told us that as soon as we provided these documents, as long as they were real, our account would be re-established. So we complied.

We provided city and state business licenses and a telephone bill at our new commercial address.

You would think this would solve the issue. It didn't. They then wanted a utility bill from the power company. PayPal said to provide a copy of the bill and they would get our account turned on. So we complied.

Again this didn't help. Now they said to us, "This isn't enough, we want a copy of your driver's license." So I complied.

Again this didn't help. Now they said, "We want proof of your physical address of your residence." I told them it's on my driver's license.

They said we want more documentation.

Ok... So let's cover what they have so far.

City Business License
State Business License
Telephone Bill
Power Bill
Driver's License
DOB
SSN
EIN
Contact Information

Now think about all the information these documents contain.

So I told them you guys are violating my rights as an American to conduct commerce and trade in the United States. On top of that, you keep stringing me along like you're setting up a Nazi dossier on me, without providing full disclosure of what your intent is or how deep you plan on digging, or even, if I provide you with all this very personal information, what you're going to do with it. I have provided you with all the necessary documents to conduct business in the United States. I told them that for any further documentation they would have to contact my legal counsel and provide full disclosure of their intent.

All they would tell me was "a third party" required this information... A third party!

I gave no permission for a third party!

PayPal is collecting dossiers on their clients for third party purposes!

Which, if you want my opinion, is a direct violation of the FCRA and FTC regulation regarding consumer rights.

Company: PayPal
Country: USA
Phone: 4029352050
Site: paypal.com

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