Chase
Interest Charge on Closed Zero Balance Account After Payoff

Two years ago my wife and I canceled a Chase Master Card, and began paying it off. In May of this year I called for a payoff amount and made an online payment that day for the amount I was told.

In July we received a collections letter from Chase saying we were overdue on $12.20 payment and would be turned over to a collections agent if we didn't immediately make payment.
After a call to customer service that was insane, the $12.20 was removed from the account and I was again told the account was closed with a zero balance. Now today I see a bill for $1.50 for "Minimum interest Charge." How can interest be charged on a zero balance on a closed account. I have determined that they will not let me reach a closed 0 state on this account so will wait for them to sue me for $1.50. And at that point I will file a counter suit for frivolous lawsuit and publicly show their fraud!

Company: Chase
Country: USA

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