5/3 Bank
Poor Customer Service

Business & Finance

5/3 sacrificed my debt card so we were informed a brand new card could be shipping out. My partner and that I didn't get our cards. They might not consider my spouse term that used to do not obtain quarry, and so I needed to contact in. They established my tackle and stated they'd energetic my present card till I obtained the brand new one. They requested for me personally to call-in and stop my card the moment I obtained the brand new one. Fourteen days later, I still have not obtained my new card so when I visit utilize my present money/charge card it's rejected.

After I call-back in, they've a-2 year-old address on document plus they behave like it's my problem they had the previous target.incidentally, they are able to re active my card. I request to talk to some supervisor and he or she was of not support. I expected on her supervisor and was informed I really could abandon a note and he or she could possibly return to me in 2-3 times.

Meanwhile, it's the weekend and that I don't have any debt/charge card. Therefore, if you should be searching for a lender, avoid 5/3!!! They compromise your consideration, switch off your card, cannot revise your account precisely and behave like it's your problem when it had been all theirs

Dissatisfied Customer

Caledonia, MI


Company: 5/3 Bank
Country: USA
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