Drive Financial Services, Santander Consumer USA Inc
Invented Late Fees, Premature Payment Demands and Harassing Calls

This has to be one of the worst financers I've ever seen, read or heard of. My car was financed through HSBC, Santander took the loan over in March. They invented late fees from 2009. Even though we have the bills to show we have paid everything we owed. They have threaten to repo the car, They said they wanted 60 $ and when we protested they raised the amount to 181$ in the same conversation. As continued our protest at these fees they demanded the next months payment immediately or they will charge us more fees. We told them we have never gotten a notice or a bill from Santander, and that we had to look them up on the internet to find out who we are even talking to that is demanding money. Now they call house phone, cell phone at all hours of day and night. They won't give us their names as far as the individual person we are talking to. They threaten to destroy our credit and take the car even if its for a dollar. When ever we talk to them and we ask for a manager, they say they are the manager and that we can't talk to anybody else. We ask for an itemized statement, but they refuse to address the issue or promise to send one. They just make threats to our finances and security and repossessing a car that is paid up to date. If there is a way to fight this company or join a fight against them, I would appreciate notice or an opportunity to join a class action suit.

Company: Drive Financial Services, Santander Consumer USA Inc
Country: USA
Address: P.O. Box 961245
Phone: 18882224227
Site: santanderconsumerusainc.com

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