Bill Me Later
Late fees charged on a bill that was never sent

Bill Me Later never sent me an invoice for the amount I owed them. Months later, when I finally did receive one, there were two months' worth of late fees on it. I called them, and the operator I spoke with told me the late fees would be waived if I paid the amount owed. I did.

Now, three months later, they are sending me invoices saying I owe late fees for not paying the late fees. I have tried communicating with them via email, since I do not trust them on the phone, and every response I get is from a no-reply email address. They call me constantly, and my stance has not changed. How can you charge someone late fees for a bill that was not sent? I am turning this over to my state's attorney general.

Company: Bill Me Later
Country: USA

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