Chase
Late Fees Charged Every Month Despite Proof of On-Time Payment

Miscellaneous

I make my payment every month. I have a good FICO score. I continue to make my payment and every month they send me a late fee. I have the proof that I paid and even got letters from my bank (TD Bank) to prove it and they still send me late fees. I explain to them that I paid the bill and I send them proof with a copy of the statement when the check or electronic payment went through and they still send me late fees. The first time I paid the fee. The second time I wrote a letter and they waived it. The third time I got outraged and that is why I am writing this report. This is fraud and it should not be tolerated. I am paying Chase on time and they keep giving me a late fee and not a 34 dollar late fee a 100 dollar late fee. I refuse to make payments with them anymore and would be glad to take them to court to prove they are lying and are just trying to rob people!


Company: Chase
Country: USA
State: Delaware
City: Wilmington
Address: PO Box 15153
Phone: 8009452000
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