CitiBank
Take your money and run

Outsourcing... Poor choice. Atleast not customer support. There's not really a solitary spot to get all of the data you'll need. I needed to shut among my consideration and cash-out the total amount

Friday - I'm informed I can't shut the consideration becasue the total amount is more that 2K. Afterwards Friday I understood they nevertheless place a stop on my bill. So now my income is caught.

Friday - I named to ask why and that I was informed they'll have to study and certainly will I would like to realize on Tuesday. (Ha. It requires over 48 hours to see phone records. Effective)

Wednesday - night time I called them. The boss didn't understand something about my discussion on Friday. I'm requested to create a notice towards the Department seeking to shut my bill with my bill number, quantity tackle and directions to email the total amount. And so I did that and invested $17 to overnight the silly notice.

Monday (in a few days): The notice is delivered if you ask me stating I have to have it notarized. NOTE THAT IS ALL THAT'S MENTIONED IN THE NOTICE.

Friday evening - I named customer support talked using the supvervisor again to ensure I that's all I have to deliver. Fifteen minutes later the man returns saying oh in addition you have to your spouse indication the notice AND ALSO HAVE HER SIGNATURE NOTARIZED ASWELL (recall none of was described in my experience till nowadays, Easily had adopted the directions about the notice they woudl have declined that as well.

Company: CitiBank
Country: USA
Site: citibank.com

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