Grants Appliances
Ebate program

Business & Finance

I bought a stove in the Awards Devices Niles shop after being informed their "Declare Your Goods" might practically purchase the merchandise in food discounts. The only real capture being the refund could be $25 per month and that I needed to submit food bills totaling $100 each month. It'd consider almost 24 months to recover the price of the stove but I thought it had been worthwhile within the long term.

I planned the installment (and elimination of my previous stove) after being clear using the salesman that I'd issues concerning the proven fact that my home had uncovered stone and that I was not sure if that will create the installation harder. He assured me that their installation charge would protect it and his installation experts would not have any issues with this kind of installation. Once the guy who sent the stove started trying to uninstall the previous stove they explained they didn't believe they'd have the ability to get it done. After splitting my previous stove (which though early have been working) they quit and explained I'd need to plan a unique deploy which may charge more. I called the salesman who apologized and stated he'd send his greatest specialist to look after the issue at their cost. He also provided mean extra refund plan named "Declare Your Gasoline" for my problems. The brand new specialist did actually obtain the installation completed. Nevertheless, he'd not been informed that I ought to not be billed extra installation charges. After numerous telephone calls I had been ultimately ready to obtain the extra installation costs waived. As the specialist was really experienced he scratched my home floor (wood) and quit chaos for me personally to wash up. He actually remaining bits of my previous stove in outside my door that we found later within the evening. I thought at this time, though I had been truly frustrated, it had been in front of the sport since I currently had 2 discount applications.

As numerous of you're conscious these refund applications were cons. I had been never actually in a position to trigger my refund balances. Consequently I've observed not just one penny out of this plan. I approached Awards and was informed they'd create good-by delivering an upgraded refund that really worked. Weeks passed and that I ultimately obtained a notice in the entrepreneurs and Leader of Awards Appliances Technology and Much More (Robert A. Bevilacqua and George M. Olsen) informing me they were sorry for my trouble but the organization BBZ Resource-Management they had joined with didn't surpass their contractual responsibilities. Within the notice they mentioned "Though this program wasn't a system, we should increase for you, our valued client, a discount program on acquisitions from Awards." They are supplying a 20% discount about the purchase of any regularly priced product. These people have to be joking! After being lied to repeatedly by the corporation there's no means they'd get another red penny from me ACTUALLY! Listed here is the kicker though. I just be eligible for this discount easily signal a launch from any possible responsibility associated with the refund system. Maybe there's an attorney available who'd prefer to undertake a-class-action suit with respect to most of US who were cheated by businesses such as this.


Company: Grants Appliances
Country: USA
State: Illinois
Site: grantsappliances.com
  <     >  

RELATED COMPLAINTS

Bray and Scarff
Poor service

BSH Home Appliances
Shattered glass in oven doo

Sears
Installation

Jessup's Appliance
Defective instalation

Bray & Scarff/Viking
Poor Customer Service

The Home Depot
Return/replacement policy

HomeEverything.com
Service

Sears
Purchase of stove top and exhaust system

Whirlpool
Poor Customer Service

Sears - One Source
Delivery of damaged stove and untrained personel to install gas stove