Citibank
Debit Card Unusable for Over a Year Despite Ten Calls
- 12-03-2009
- 16
This is simple. For over 1 year I have been frustrated and unable to use my debit card! Through 10 conversations, changes of PINs and assurances, nothing has changed.
Now I have moved, and they will not send new PIN codes to my new address because it is not the online registered address. No one at Citi is competent to solve any problem as far as I can see.
The next step is the financial ombudsman, so I can try to get them censured.
Company: Citibank
Country: USA