Woodforest National Bank
Woodforest Bank Non Responsive, lack of customer service, allows unauthorized transactions, will not correct
- 10-06-2009
- 62
Woodforst continues to allow ach/direct debit charges to my account after I have notified them that these are not my transactions. They will not provide me with a provisional credit to allow me access to my social security money while they perform some sort of investigation.
I am the customer. These are NOT my transactions. What's to investigate? Charge them back and give me my money back.
The bank is non-responsive and snotty when dealing with me. I've tried calling and emailing and it gets me nowhere. They get very low marks for customer service. They just don't care.
Company: Woodforest National Bank
Country: USA
Phone: 8779687962
Site: www.woodforest.com