Chase Bank
Credit card

I had a credit card with wamu for years. Never used it until last year. Had credit limit lowered in the middle of balance placing me over the limit. Unable to pay off at the time. Placed it in credit protection in october when husband got laid off, and chase obtained acct and closed my acct. I have tried resolution with several associates, and have had no luck. I have not paid on this for several months. Whats the point??? I will never get above water. I have tried talking with them and even had an associate offer for me to pay a settlement over 4 months for a reduced amount. I agreed to this and he wanted an immediate pmt stating they would send a wrtten agreement. I agreed to pay first pmt on friday (this was monday). I called b/c i never recieved agreement in writing, and was told it was never approved!!! They call me everyday 6-8 times mon-sun. I can't understand anything theyre saying and have finally started not answering phone. I admit i owe a portion, but not all of the charges they have added. I am looking for a class action lawsuit for the unethical practices. I feel i have been double charged: take my bailout money and then double charge me!!! (by the way i said this to 2 different associates and was hung up on!!!)

Company: Chase Bank
Country: USA

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