Woodforest National Bank
Massive overdraft fees and trickery

After Woodforest lost their suit they were being sued for and had to do a big pay out. Please pay close attention to your bank statements. Make sure you keep every daily email notification. What they are doing to moving transactions to later dates and showing an available balance. So you think you have that balance available. So you make a deposit then they take charges that have been moved from an earlier date and put them on the current date to try to get you to ecru overdraft charges. And it is a crock of bull when you try to talk to someone in customer service, because first you get someone who speaks broken English and they tell you the same thing over and over which you already know and when you speak to a supposed supervisor (which is another customer service rep) they tell you the same thing. They cheat you out of money by trying to make you hit over draft. I even had a bank rep at the branch tell me that he does not bank with Woodforest and would not. He said they also take out the bigger transactions first so they get their money and then they leave the smaller transactions like the 5 and 10 buck ones so they hit overdraft and do not lose out on their money. This is straight from a teller mouth. And I know before you start to judge that you are going to say you should balance your book... Well I do. Another thing they have started doing is when a deposit goes in and they see you have all of the transactions coming out they will hold you deposit for applying it to the account. I have contacted the companies that were doing the direct deposits and they sent me an email showing the deposit was made at the same time each time Woodforest has done this. I think this is crooked. I think it should stop. I think they should not be allowed to hold your paycheck for up to 48 hours and draw interest from it before depositing it into my account. And the way I feel about it is, if you would have never cheated people you never would have been sued!

Company: Woodforest National Bank
Country: USA
State: North Carolina
City: Belmont
Phone: 18779687962
Site: woodforest.com

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