Quicken Loans
Fresh Start Program Offered No Written Guarantee for $300 Fee

My husband and I are trying to buy a home and we have money for a down payment but not good credit so we have been contacted by Quickens Fresh Start Program. For $300 they will repair our credit and give us a loan for the home. Since the home comes with a truck we would need enough money to get the truck on the road so my husband would go from company driver to owner/operator and make more money.

I was contacted by Zakk who sounded friendly enough but seemed to get irritated by my questions. Anyway long story short, I asked Zakk for something in writing. He asked what exactly is it that I'm looking for. I explained to him that I needed something in writing stating that upon receipt of x amount of dollars from me Quicken would agree to do a, b, c in a specified amount of time and if a, b, c were not done I would be refunded within a specified amount of days. Zakk said he could send me something to my email, I explained to him that wasn't good enough I wanted something with a signature on it that gives me some legal recourse should this not work out. He said he would have to refer me to his manager.

What??? No guarantee in writing???

Company: Quicken Loans
Country: USA
Site: quickenloans.com

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