Quicken Loans
Good Faith Deposit of $300 Not Refunded After Not Signing

Quicken Loans - Good Faith Ripp Off -

Quicken Loans
301 West Big Beaver Road,
Troy, MI UNITED STATES, 48084
(800) 226-6308

Complaint information:

I contacted Quicken Loans for the refinancing of my home and before they asked me for any important information regarding the loan, they first asked me for my credit card number. They wanted a $500.00 Good Faith Deposit but when I said I did not have $500.00 to give them they gladly took $300.00 instead and guaranteed me that it was completely refundable as long as the home appraisal was not done. A day or so later they posted my application online so I could look it over and if I agreed I could electronically sign all the documents. By that time I viewed the information I had decided that I did not want to refinance with them so I didn't sign any documents and I was told the my $300.00 would be refunded with in four business days. It's been 8 business now and still no money! They will return my phone calls or emails anymore either

All I want is my $300.00 back and for companies like this to stop ripping people off.
Customer Service Rep: Mr. Matthew Bouey,
Product or Service: Refinance
Salesperson: Mr. Matthew Bouey

Company: Quicken Loans
Country: USA
State: Michigan
City: Troy
Address: 301 West Big Beaver Rd
Phone: 8002266308

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