CitiMortgage
Refused short sale approval, demanded $20,000 for second lien

Business & Finance

We requested help from Citimortgage to complete a Short Sale of our clients property located in Denver Colorado. Everything was complete, the short sale package included all documents requested by Citimortgage to complete de package and approve the short sale of our clients property. We got in contact with Mr. Ruben Pea and his boss Philip Brewer working as manager in Citimortgage and we requested the short sale approval.

After a month Mr. Ruben Pea called me stating that Citimortgage wanted Our client to pay $20,000 thousand dollars to Citimortgage to release their lien that is the second lien, since the first lien holder, another respectable financial institution accepted the short sale and gave us the letter of authorization.

Now our client is going to foreclosure due to CitiMortgage since they don't want to help at all. Citimortgage is the worst bank to deal with pre foreclosure sales, don't help, the phone almost always disconnects without answering it's really bad.

Ruben Pena from Citimortgage can be reached at 866 520 5499 ext 73134, this is the Venezuelan H1B visa employee who is taking care of this issues at Citimortgage and his boss Philip Brewer's phone number is 816 505 6713 who probably changed his phone number since he doesn't want to be disturbed all with bailout money.


Company: CitiMortgage
Country: USA
State: Missouri
City: O'Fallon
Address: 1000 Technology Drive
Phone: 8008249907
  <     >  

RELATED COMPLAINTS

CitiMortgage
Modification Dropped, Fees Added and Foreclosure Started

CitiMortgage
Conflicting advice on short sale while house went to foreclosure

CitiMortgage Inc
Modification Offer Would Extend Payments and Double Total Payout

Citimortgage
Short Sale Expert Requirement Cost Us a Firm Sale Contract

Citimortgage
Locks Changed on Vacant Home During Short Sale With Attorney Involved

CitiMortgage
Escrow Account Removal Request Ignored After Bailout