Citimortgage
Locks Changed on Vacant Home During Short Sale

I purchased a new construction home in 2005. My employment in Florida did not work out. I returned to Virginia in January for work purposes. Money became tight, and I contacted ABN AMRO (the mortgage company at the time) in July and started the short sale process. ABN AMRO was bought by Citimortgage. In September I spoke with the Citimortgage short sale department.

I hired an attorney to help with this process. In October I stopped making payments. There were few showings on the property. Each time, Citimortgage had a new appraisal done, and each time the appraisal was higher than the properties sold in the area. Citimortgage used the model home in the development as a comp. In February a sticker on the door said that the property was "Abandoned." They also used a company called "Safeguard" to change the locks.

During the time the property was unoccupied, I have continued to use a realtor and an attorney. I am also currently continuing to pay all of the utilities, a landscaper and homeowners association dues. I called Citimortgage and cannot get a straight answer from them as to why they entered the property and changed the locks. They did admit that the short sale department has been in constant communication with me and my attorney. They also said that only the foreclosure department could have done this, but admitted that the house is not in foreclosure.

They have my realtor's, attorney's and my current contact information, yet failed to contact us if they felt there was a problem. Can anyone point me in the right direction for any legal action I can take against them for this? Thank you for your time.

Company: Citimortgage
Country: USA
State: Florida
City: Venice
Address: 5280 Corporate Drive Frederick, Maryland 21703

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