H&R Block TurboTax Software
Linked to IRS computer causes serious Tax errors

I filed my 2007 federal income tax with H&R Block's TurboTax software online. The IRS recieved my income tax form electroniclly with all zeros on it. No one told me. When I didn't get my refund and stimulus payment, I called the IRS in Autstin, TX and they told me that they recieved it with all zeros on the form because someone else had claimed my dependent and to clear up the fraud, I would have to file a paper Amended Return.

When I called TurboTax customer service, they told me that thier software is linked to the IRS computers and when they saw someone else had claimed my dependent, it zeroed out my tax return automaticlly. Wtf. So, after I cleared up the fraud and finally got my refund, the IRS refused to give me my $600 stimulus payment because they claim the law states that they cannot give it on Amended Returns and my original return didn't have enough income. DUH? It had no income (it was all zeros on the form). They refuse to acknowledge electronic error or any excuse. The law is the law.

well, i say, the law is on my side because that wasn't a legal return because it had no income to report and they can't count that as a first return. That defeats the purpose of the law to report income, if no income is reported and its all zeros on the form. Law 101. Its ridiculous. And, H&R Block doesn't stand by thier error, because it wasn't an error. The software did what it was supposed to do, keep me from filing a return that would have been contested. That's how they can guarantee they stick by the return. I was the victim here.By the way, the fraud person/s got my stimulus payment.

Company: H&R Block TurboTax Software
Country: USA
State: Texas
City: Austin
Site: turbotax.com

  <     >