AT&T
Unauthorized billing
- 10-09-2008
- 9
I wrote a previous complaint about AT&T on 8/21. They ported our telephone number without our authorization. At least three AT&T employees - including supervisors - lied to us and told us that AT&T had not ported the number. We even had Time Warner draft a letter with all of the transfer information in it, and AT&T would still not confess to porting the number. We ended up without a landline for two weeks. And THEN, Time Warner charged us $20 to get the number back for us. The way AT&T is allowed to operate and treat people is criminal.
Company: AT&T
Country: USA
Site: att.com