PayPal
Three Online Gaming Charges I Never Authorized, Dispute Denied
- 09-03-2008
- 9
I noticed several deductions from my bank account from PayPal. Because I had not purchased anything in a while, I went to the PayPal site to investigate. There were three charges for an online gaming site that I had never played nor heard of until I Googled it.
I immediately filed a dispute and received a reply a few days later. To paraphrase, I was informed that upon investigation it was determined that these were indeed my charges and my responsibility.
Um, what?! I did not authorize such a charge. As a woman over 40, I have neither the time nor the inclination to play internet games.
To make matters worse, I could not close my account since there were pending charges to be paid to this same site! I had to call my bank and stop any and all payments going out to PayPal.
Apparently, the company can just reach into your pockets and take what they want at any time with no proof or authorization. When questioned, they feel they have the right to say sorry, you are liable, even if you are not! A $55.00 lesson that I will not be forgetting any time soon.
Company: PayPal
Country: USA
Site: paypal.com