Capitol One
Joel Avery, Capitol One Financial Services Dishonest, coniving crooks, will do whatever they can to extort money from customers, with bogus late charges, overlimit fees, phoney credit cards. DO not trust this company

Business & Finance

I do not want to do this twice. So this report is being written for the benifit of the public as well as for all the credit reporting Agencies.

In May I paid off my Capitol One credit card and closed the account. On June 9, I received a bill with $400.00 charged to my account, shows also denied, because the account was closed. On June 16, another charge for $358.81. Capitol One allowed this charge to go thru.

After many phone calls to Capitol One and getting no where, except that I would have to pay this bill, I wrote many letter to Capitol One, disputing the charges because I had closed the account.

On August 13, Joel Avery, Capitol One Financial Services, wrote me a letter stating the merchant involved had credited the account the $400.00 and my account was now closed. { both the $400.00 and $358.81 was the same merchant.} But now Capitol One would have to recharge my account $400.00 because I have now been credited twice. { $358.81 still not mentioned}!

I contacted the merchant concerning this matter and HIS advise was, I quote, " get Capitol One off you back and then WE will deal with Capitol One, " unquote. This $400.00 was already denied and did not go thru as a charge. The corrospondance continued, all in writting. Joel Avery wrote me that he had resolved my credit problem with Capitol One. My account would be closed and Joel Avery opened me a new account with a new account number, transfering $869.18 over to it.!!! Capitol One now says I owe them $1474.00, listed on my credit report. The late chrges were $29.00 monthly.

I have turned this matter over to Capitol One's Fruad Department, and filed a complaint against Joel Avery. Looks like it did not do any good. Capitol One alowed a charge to be made on a closed account. Capitol One committed fruad by opening a new account and transfering fruadlent charges to the bogus account.

Will i pay this bill??? HELL NO!!! As a result of this action by Capitol One, I paid off and closed three {3} more Capitol One Accounts. I will never do business with Capitol One. EVER.

I am sending the complaint to all the credit reporting agencies, how more can I express the truth. My file on Capitol One is five inches thick. YES, I keep good records. Perhaps, there is an attorney out there interested in a class action lawsuit. Count me in.


Company: Capitol One
Country: USA
State: Utah
City: Salt Lake City
Address: P.O. Box 30281
Phone: 8009033637
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