Capital One
Paid and Settled Same Account Twice, Collector Still Calling

Business & Finance

I had two capital one accounts. I got behind on payments, and the late fees and over the limits game started up. In Oct I paid a lawyer (Capital One collector) $700 and settled account "A". I still had account "B". I never was contacted for payment again on either account. In May I got call from a Capital One collector saying I owe on a capitol account. I assumed at the time I was paying on account "B". They offered me a settlement and I paid it. I was happy, I thought they were done.

In Feb I got a call from OSI. Capital One friend. Telling I owed capitol. Very rude people. I tired explain I settled all my Capitol one accounts.

I called Capital One. They only have records of me settle "A" in May. So where did the $700 go I paid the Lawyer. Account "B" was charged off and for bankruptcy, I never have filed.

I appears to me I paid and settled the same account twice. And OSI is on the hunt. Not sure what to. Is this legal.


Company: Capital One
Country: USA
State: Virginia
City: Richmond
Address: PO Box 85015
  <     >  

RELATED COMPLAINTS

Capital One
Settled Account Sold to Another Collector and Payments Not Credited

Capital One
Fees Charged After Card Was Paid Off and Closure Requested

Capital One
Positive Account Not Reported to Credit Bureaus Except Experian

Capital One
Settled Debt Reappears on Credit Report With Higher Balance

Capital One
Charges on a closed account later transferred to a new account

Capitol Management Services
Collection agency ripoff

Capital One Bank
Failed to honor the Credit Card Protection Plan

Capital One - OSI Collections
Settlement Cancelled After Collector Yelled During Medical Leave

G.C. Services LTD
They are scammers trying to get your info

Capital One
Stolen Card Fraud Dispute Rejected and Second Dispute Ignored