Navy Federal Credit Union
Used to think NFCU was great - now they harrass me day & night!

I used to think this was the greatest bank or S&L in the world UNTIL my wife got sick and I fell behind a bit. They disabled my online account access so it was impossible to easily "pay" my accounts - having disabled paper statements...

Then, after talking to a rep for over an hour, they started this campaign of harrassment which is usally 20-30 phone calls a day. I stopped answering long ago, so now they are calling my employer, even AFTER my employer told them to stop.

I could lose my job and health insurance - wife just diagnosed with MS - I'm paying accounts but they still harrass day and night 24/7.

After telling them to cease all telephone calls, they said "you agreed to get calls when you got credit cards."

These folks have run amok. Anyone else with similiar issues?

Company: Navy Federal Credit Union
Country: USA
State: Virginia
City: Merrifield
Site: nfcu.org

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