Navy Federal Credit Union
Charged 90 Dollars a Day in Fees Despite Request to Freeze Account

This is my story about how NFCU is charging me 90 dollars a day into my account illegally. I got into some trouble with some payday loans due to my retired pay being sent to the wrong account for 2 months and not being returned to me for 90 days. I had to pay bills so I took out 3 payday loans.

I was told my retired pay would be straightened out in a few days. 90 days later I get my money, bills are way past due, payday loans are bouncing, I contact NFCU and beg them to freeze my account, make it deposit only, or close it until I can catch up and pay them the 300 dollars, they say I owe. They refuse.

I was told they can not and would not assist. I contacted my State rep, here in FL. And have not heard a thing. I contacted the ombudsman for complaints about credit unions and have not heard a thing. My so called fees to the credit union are now 1000.00 and they will not assist. Be wary about doing business. I was a member for over 20 years in good standing.

Company: Navy Federal Credit Union
Country: USA
State: Virginia
City: Merrifield
Address: PO Box 3100
Phone: 18888426328
Site: nfcu.org

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