Capital One Bank
They play around with your payments, continuously increase the finance charge, and attach a fee when you pay off your account Salt Lake City Utah

Business & Finance

I see I'm not alone in complaining about the biggest credit card scam in the U.S. Oh, wait... They're overseas!
I made my payments on a regular basis, monthly. I stopped using the card so that I could just get it paid off. First, as I was in the habit of paying more than the monthly fee, and I paid $50.00 each month, one month, they changed my bill from $35.00 to $51.00. Then they charged me a late fee.
From that point on, I watched the monthly bill and made sure they didn't scam me again. I finally decided this past month to pay it off in full. I paid it as soon as the bill came. This month I got another bill for $11.83. Finance charge on zero $ balance. I had already asked them to close my account three months ago. I told him again, and he (dave) said he can't until it's paid in full. When I threatened to go to the Attny General... He scoffed at me and said read the back of your bill. There's nothing illegal.
Maybe not illegal, but definitely unethical. And it's impossible to understand their "outsourced customer service"!

Be WISE! Don't ever use Capital One


Company: Capital One Bank
Country: USA
State: Nationwide
Address: P.o. Box 70884 Charlotte, NC, 28272
Phone: 8009557070
  <     >  

RELATED COMPLAINTS

Capital One Financial Corp
Over charging

Capital One Bank
Finance charge

Captial One
Financing Dance

Capital One
Capital One Credit Cards, Capital One Services, LLC, capitalone.com, Capital One Bank (USA), N.A. And Capital One, N. A Capital One Credit Card $5.00 monthly membership fee? What am I paying $5.00 a month for?

Seventh Avenue
Finance Charge increase

Capital One Credit Card Services
They are not willing to lower APR and keep charging fees Salt Lake City Utah

JP Morgan Chase - Chase Credit Cards
Adding finance charges after debt is paid in full, Chase claim not required to advise of charges

Chase Bank
Pay it off, close the account - they still charge you! Ripoff

Cingular / at&t Wireless
Rip offs $862.00 bill every other month with having roll over min. 125.00 was the agreement

MCI Worldcom wireless
MCI Worldcom brainless, non-communicative, overpriced, billing nightmare