Bank of America
Poor service!

Have been a BOA customer over 10 years, each time I go in they insist that I need to have a an ATM card to receive cash over $1,000 when making a deposit. They can clearly see that my balance will cover any amount of cash received. This is bank policy I was told by the manager in charge and that I would need it to continue getting cash back. I have told them that I will not get an ATM card and that I could go to any other bank for better service, their comment is that they are sorry that I feel that way, end of conversation. Bank policy is very poor when trying to receive your own money from the bank.

Company: Bank of America
Country: USA

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