Bank of America
Rude teller service over deposit identification at drive-through

Simple transaction, been doing it for 12 years at same location:
1. Cash n.C. Check for deposit in N.C. BOA account. Deposit cash as well.
2. Deposit the same cashed check and cash into BOA account.

Teller asked for I.D. I asked for bank manager. Head teller comes to window does not identify herself posing as bank manager and asks for i.D. I gave i.D. And she walks away with attitude. Teller asks for 2nd i.D. I asked for all paperwork and cash back. She says half of transaction was already completed cannot return anything. Asked for name of head teller and bank manager, was told to come into branch and manager was on vacation. What kind of bank is this?

Company: Bank of America
Country: USA

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