Bank Of America
Deposit After 4 PM Cutoff Not Credited Same Day Causing Overdraft Fees

I had made a $90.00 cash deposit on 7/18/05 @ 4:15 PM thinking it was going to be credited for that day. I went online the next morning to find that they had the cash deposit still "pending". However, I did see 7 charges that we're shown to be overdrawn. These charges would have been covered with the cash deposit I had made the previous day.

I contacted Bank of America and they said it didn't post that day because the deposit was made after the 4:00 PM cut off time. They said that I was stuck with the approximate $150.00 in bank fees. A few day later, I had deposited $136.00 on 7/25/05 @ 4:06 PM & that deposit cleared that same evening, even though it was after the 4pm cut off time.

I call them today because the deposit was made after 4pm and shouldn't have cleared that night. They said the bank extended a courtesy deposit credit for that deposit. I asked the bank to refund my bank fee for the cash deposit, he said no, because the deposit was made after 4pm. I advised the customer service representative that the bank can't pick and choose which cash deposits they want to credit right away & which one's they don't. This isn't fair.

I feel I was ripped off by Bank of America. Unfortunately this wasn't the first time this bank did this. But this time I'm not letting them get away with it.

Company: Bank Of America
Country: USA
State: Florida
City: Coral Springs
Site: bankofamerica.com

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