Capital One - OSI Collections
Settlement Cancelled After Collector Yelled During Medical Leave

Just recently I received a settlement letter from OSI Collections. Saying they would settle with Capital One half what I owed. When the letter came I was happy to settle because I was working and making a good income.
Now I am on medical leave and need to use what ever money I get in to pay my utilities and car payment.

I tried to call and talk to OSI Collections to see if they would give me some kind of understanding. And let me pay them after the first of the year. I will be getting back to work in a few weeks. They would not listen to me and yelled at me. Saying I "owed them" because they had already paid Capital One.

I told them I could pay but not until the end of next month. So, they left me no choice but to cancel that payment. Now they will probably come back and say I owe twice as much.

I paid them last month and he told me it wouldn't matter. I would be in default. Well, I look at it this way. I tried to pay when I have the income. And when I don't—I can't. I think companies like Capital One should be but out of business.

I hate their commercial because it is nothing but lies.
I always turn it off when it comes on. Do not do business with Capital One or OSI Collections.

Company: Capital One - OSI Collections
Country: USA
State: Ohio
City: Dublin
Address: 6030 Abbey Chapel Dr
Phone: 6143563418

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