Vanderbilt Mortgage and Finance
Added Charges, Billing Errors, Refused Payment and Rude Service Representative

Business & Finance

Vanderbilt Mortgage and Finance, Inc. is a rip-off. Finding out they added charges along with incorrect information on billing.

Customer Service had been asked to send us a complete report of our billing since the time of purchase in Feb. 1999.

Then they refused payment and customer service rep would not let us speak with a supervisor to get it corrected.

There Customer Service is not only rude. But also very hateful, yelling, then hangs up giving threats with repossession of our home.


Company: Vanderbilt Mortgage and Finance
Country: USA
State: Tennessee
City: Maryville
Address: 500 Alcoa Trail
Phone: 8653803000
  <     >  

RELATED COMPLAINTS

Vanderbilt Mortgage and Finance
Extra $395 Added After Loan Transfer, Foreclosure Threatened Over Past Due

Vanderbilt Mortgage and Finance, Inc
Parents Charged for Insurance Despite Proof of Coverage, Payment Raised $100

Vanderbilt Mortgage And Finance Company - Clayton Homes
Lost Payments, Rude Reps and Account Details Given to Neighbors

Vanderbilt Mortgage and Finance
Payments Denied or Lost, Late Charges and Unrefunded Insurance Overcharges

Vanderbilt Mortgage
Refused to Work With Credit Counselor and Charged Early Late Fees

Vanderbilt Mortgage and Finance - Oakwood Acceptance
Harassing calls about late payments that were deducted from retirement pay

Vanderbilt Mortgage & Finance Inc
Web payments reported missing and 2003 check paid twice

Vanderbilt Mortgage & Finance
Monthly Payment Changed Four Times and Statements Omit Payments

Vanderbilt Mortgage - Clayton Homes
Refuses to Release $11,000 Hail Damage Insurance Money After Repairs Completed

Vanderbilt Mortgage
Payoff Quote Far Above Expected Balance After Six Years of Payments