Vanderbilt Mortgage and Finance
Payment Jumped $225 Over Disputed $2,900 Back Insurance Claim

Where to start. My account got sold to Vanderbilt in April. I had a Associates before. I received a letter form Vanderbilt the last week of April stating they were my new mortgage company. Well a week later I got another letter showing when my payment was do and the amount. The amount was for $723.30. My house payment was $498.30. They jumped my payment up $225.00 and they didn't give me a reason why or any written proof.

Well I called and got pushed around to many people. Finally I found out that supposedly I owed $2900.00 in back insurance that they said Associates bought for me over the past five years. I told them I was never notified of this by Associates. They told me that when they bought this account this was showing my account in the negative. Well that was a big lie. I faxed in 15 pages of proof of my insurance policies that I paid myself. Over the last five years.

So I thought end of story. Boy was I wrong. I faxed this the first week of May well you know what it's the first week of August now. And they still can figure it out. I have showed them the proof and there still saying I owe $2900.00 in back insurance. If anybody has suggestions please let me know!

Company: Vanderbilt Mortgage and Finance
Country: USA
State: Tennessee
City: Maryville
Address: P.O. Box 9800
Phone: 8009707250

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